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Shipping Policy

 

Orders placed on Saturday or Sunday will ship out the following Monday.

Processing Time

USPS Priority Same Day Shipping Cut-Off Time @4:00 PM PST

USPS Express Same Day Shipping Cut-Off Time @3:00 PM PST

FedEx Same Day Shipping Cut-Off Time @ 3:00 PM PST

 

Orders Delivered by Freight Carriers: Customer must notify KT CORP. of any quantity discrepancy or damage package due to shipping on the same day of receipt of the shipment, so that we may investigate and resolve the situation with freight carriers accordingly. A picture/photo of the package must provide if the package was damaged. KT CORP. is not responsible for lost packages due to freight carrier’s error, regardless which party is paying for the shipping fee. It is recommended, customer purchase shipping insurance for all orders exceeding $200.

KT CORP. may not guarantee the delivery time of the shipment, regardless it was deliver by the freight carriers. Therefore, KT CORP. cannot be liable for any financial lost and/or the freight costs due to any delay shipment. 

 

Unexpected Situation

Severe weather, local disruptions, holidays, and other unexpected events may delay your order. 

Shipment credit for delayed orders are not available for orders delayed due to the following:

-delay beyond our control

-weather issues

-local disruptions (ex: accident causing traffic, local parade, etc)